Carpet Cleaning FAQs | Atlas Cleaning Service, Inc.
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Carpet cleaning

Answers to Your Carpet Cleaning Questions

At Atlas Cleaning Service, Inc., we want you to have the answers to some of the most commonly asked questions we get asked about carpet cleaning.

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Why do I need professional carpet cleaning?

Carpets are great filters. They trap contaminants that otherwise would be in the air you breathe. But vacuuming alone cannot remove all of these contaminants. Most vacuums are not powerful enough and lack good filtration, allowing a percentage of what you pick up to escape into the air again, only to redeposit into the carpet. But above all, with vacuums, you are not using a cleaning solution. Some soils need to be emulsified to be removed. Not removing these soils not only shortens the life of your carpet, but also creates an unhealthy environment.

What kind of contaminants are we talking about?

You name it. We can probably give you a few for every letter in the alphabet. Here is a partial list to get you started:

  • Oils

  • Fungus

  • Skin cells

  • Dust mites

  • Food particles

  • Bacteria mold

  • Pet dander and hair

  • And much more...

Can I rent a machine in the market and do it myself?

Of course! But the reality is that this type of equipment simply cannot do the kind of job you expect. They are underpowered and usually not very well maintained. Plus, we hear from people who have done it, that they would never do it again. These machines are heavy and smelly. With these machines, a small job can take all day. The user ends up with sore muscles and carpeting that takes 3 days to dry. Even a new household machine, although nice looking and great for small areas and spills, cannot do a complete carpet cleaning job with professional results. Professional cleaners have the right equipment and the knowledge to do it right the first time. You can rest assured knowing the contaminants are removed, and your house will return to normal in a short time.

 

Hey, let's face it, if a $1,000 machine was able to do the same as a $45,000 truck mounted unit, why would we invest this kind of money? But always remember that proper training is the other part of the equation, having the best equipment is just the beginning.

How do I know when it's time to clean my carpet, and how often should I do it?

If you put a little water on the carpet and grass starts to grow, it may be time! However, carpet manufacturers recommend cleaning every 6 to 18 months. One of the wonders about carpets is that they are designed to hide soil – and lots of it. When it starts to look dirty, it may be past the time of when it should have been cleaned. If you have kids and pets, you will need to clean more often than a single person living in a big house. We can help you determine the frequency of cleaning that would be best for your situation.

Wait as long as possible to clean your carpet, after cleaning it gets dirtier faster...

This is one of the most common misconceptions. In the dark ages of carpet cleaning, it used to be that way. Cleaning systems used to leave a lot of soil-attracting residue. But because dirt is so abrasive, every time you step on your carpet it grinds into the fibers. This creates traffic lanes that when not properly taken care of, can become permanent. When used by trained professionals, today's equipment and cleaning agents are designed to leave the carpet fibers completely clean and free of residue. This can not only extend the time between cleanings, but the life of the carpet as well.

When is it better to clean my carpet? Spring, Summer, Fall, or Winter?

All seasons create soil that can affect a carpet's appearance and health. Spring cleaning reduces dust and pollen that gets tracked inside. The summer's heat can speed the growth of bacteria thriving in the fibers. Fall is a great time to eliminate all the dirt that was tracked in during the fun-filled summer days. In winter, rain and mud can deteriorate carpet fibers. Plus, during the holidays, chances are you will entertain friends and family. You don't want them talking about your dirty carpets!

How long does it take to dry?

It depends on the type of carpet, the time of year, and how soiled your carpet is. The dirtier it is, the more water and cleaning solutions we'll need to use. Our equipment removes most of it, so it is common to have carpets dry in 4 to 5 hours.

What will happen if I walk on the carpet before it's completely dry?

Your feet will get wet.

Do those fabric protection treatments work, or am I just wasting money?

As a matter of fact, they really work. Any bad experience you may have had could be attributed to someone not applying the product properly, or over-diluting it and spraying what is basically water. Unfortunately this happens all the time, but it is important to remember that just about every carpet that comes out of the mill has some type of protector applied to it. Carpet manufacturers recommend re-applying the protector after cleaning. With protectors, you can remove dusts through vacuuming better than you can with carpets that do not have them. Protectors also make a difference when removing spots and spills.

 

To get the best results, you should clean spots as soon as possible, before they have a chance to go through the protector. The most common products used are Teflon (by DuPont) and Scotchgard (by 3M). Both are fluorochemicals and they are the right products for most of today's carpets. They repel dusts and both water- and oil-based spills. Another kind used is silicones. Some companies will apply this product because it's cheaper, and they will not tell you what they use. Beware – silicones can void your carpet warranty. Stay away from this product. They are great against water-based spills, but because they are oily in nature, they will attract oil-based spills.

How can I choose a carpet cleaning company?

There are several things to consider before choosing a carpet cleaning company. Avoid these common mistakes:

Do you guarantee your work?

I'm glad you asked. We have one of the best guarantees in the business! We pre-inspect every job and we tell you what you can expect. If you don't feel we've achieved what we promised, we do it all again.

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These contaminants and microorganisms can create a very unhealthy environment, causing illness and allergies. Every time you walk on the carpet they are re-dispersed into the air where you can breathe them in.

  • Tar

  • Dust

  • Hair

  • Sand

  • Asphalt

  • Smoke

  • Germs

  • Grease

  • Choosing a carpet cleaning company based on equipment alone – Even though you want first-rate equipment, that alone will not guarantee a first rate job. Good technicians with the right training are the other part of the equation.

  • Choosing a carpet cleaning company based on low price – Low prices limits the ability of a company to offer quality service. Most likely, they'll pressure you into buying more services whether you need them or not.

  • Choosing a carpet cleaning company that doesn't offer a guarantee – Do we need to explain this one?